FAQ

Compare different offers from different agencies to get the best price and quality available. Most importantly, check your apartment/hotel’s exact location to ensure it is within walking distance of all the SUNANDBASS venues. Ask your agency for the precise address, cross-check the area on our map, and email us if you’re unsure. The Italian culture of final cleaning and gas/water supplements can be unexpected. Asking for added costs in advance is much better than finding the aircon use doubled the price when leaving!

Information on accommodations for SUNANDBASS in San Teodoro can be found on our dedicated travel page  here.

Sardinia’s east coast is one of the most exclusive holiday spots in Europe.

However, how much you’ll spend in Sardinia depends on your choices of restaurants, the villa, travel etc. Restaurants in San Teodoro offer delicious, fresh and most often genuine and locally sourced food that comes at a price. Beverages in the clubs cost reasonably but might differ much from the prices you expect in your home country. Unfortunately, inflation is higher than in other parts of Europe, especially for the many imported goods. All venues in San Teodoro are within walking distance, there’s a beach bus, and you can rent bikes, scooters and cars on-site. 

SUNANDBASS on a tight budget is possible by sharing accommodation, travel costs and cooking, and we recommend researching prices and making a budget in advance.

Purchasing bottled water for drinking is strongly recommended.

Drinking the water from the tap is generally advised against, but it is safe to shower and brush your teeth or boil pasta. Ice cubes in the clubs are generally made with bottled water and safe to consume. 

Remember, the temperatures in San Teodoro can be quite high in September. Be sure to keep a good supply of drinking water on hand. Availability to purchase late night or early morning is not guaranteed. Stay safe & stay hydrated! 

SUNANDBASS takes place across a variety of venues in San Teodoro. There is a mixture of indoor and outdoor areas, in town and on beaches. Venues are subject to change.

Click here to learn more about our locations and venues.

Professional photo or video equipment and drones are forbidden at any SUNANDBASS event. Furthermore, you could be fined 40000€ by the local authorities if you violate Italian aviation rules for flying drones. 

SUNANDBASS has a dedicated crew of professional photographers and videographers on site to capture the holiday.

It’s a holiday, so we understand you want to capture memories. If you take snapshots, please be considerate to others. We aim for a “be heit reshereul/let us handle the documentation” photo policy — to keep a safe environment, the focus on enjoying the moment and not distracting or interfering with the artists, staff and other attendees.

Please familiarize yourself with local laws before arriving in San Teodoro. Some rules may differ from those at home.

For example open drinks are not permitted on the street while walking, noise is not permitted after certain hours, littering, smoking outside of designated areas and environmental damage can incur large fines.

We are gratiously welcomed to San Teodoro every year and respect for the environment, place and people is essential.

Littering fines in San Teodoro, Sardinia, are strictly enforced, especially during the summer tourist season, with penalties often reaching several hundred euros for minor offenses and thousands for illegal waste dumping.

Dropping small items like cigarette butts, masks, or plastic bottles can result in fines up to €1,188

Dropping garbage from a car window is heavily punished, with penalties ranging from hundreds to up to €18,000

Littering on popular beaches like La Cinta is taken very seriously. Visitors are expected to use designated bins and participate in waste separation.

San Teodoro operates a strict door to door waste separation system. Waste must be sorted into separate bags or bins (organic, plastic/metal, paper, glass, and residual) and placed outside the accommodation according to a specific weekly calendar. Improperly sorted waste may not be collected, and incorrect disposal can lead to fines.

San Teodoro is home to an incomparable richness of flora and fauna, both on land and in the sea. Please take the utmost care to avoid disturbing the natural environment. Obey all signs and familiarize yourself with local laws. 

Environmental fines in San Teodoro, Sardinia, are strict to protect the ecosystem, with penalties for taking sand/shells reaching up to €3,000.

Smoking on the beach & in venues is only allowed in designated areas. This applies to both cigarettes and vaping. 

Smoking rules are heavily enforced, especially on the beach and failure to obey can result in heavy fines.

SUNANDBASS Crew are always there for you on-site, and visible with a CREW shirt. You can come to the Venues and ask any crew member to help you anytime. Security is fully trained in first aid and emergencies and at all events.

Did you lose something at the club? Please come to the front desk to see if it’s been handed in. At the beach or other venues please ask security or contact SUNANDBASS staff.

We will make sure valuables are kept safe and do everything possible to ensure they are returned to their owner. Contact us at lost@sunandbass.net.

Additionally, often times our guests look after eachother and will return belongings to staff, or crew and post on social media. If you’ve misplaced something, check the SUNANDBASS groups on Facebook as lost items are often posted there.

If you cannot attend, you can resell your ticket safely via the Ticket Fairy platform. Tickets are personalised and exclusively sold and resold through The Ticket Fairy, so please don’t try to sell or buy any Full Week Passes outside the Ticket Fairy platform. Please re-read our terms & conditions for legal info. 

• You can change the name on your ticket until Friday, 28 August 2026, using your TheTicketFairy account.
• A handling fee of €10 applies per successful change.
• Resale above the original purchase price is not permitted.
• After this date, transfers are not possible.
• Sale is only possible through the official re-personalization process via The Ticket Fairy.
• Commercial resale is not permitted without written consent from the organizer.

You will get refunded the purchase price once your tickets have been resold. However, we will charge an administrative fee per resold full week ticket.

There are two ways to resell:

1. One-to-one resale

In this process, you can share a personal resale link to an email address you provide in your Ticket Fairy account. This option is only available until seven days before the event.

How to resell one-to-one (recommended):

1. Go to “My tickets” and click “Details” of the ticket you want to resell
2. Click “Sell ticket”
3. In the section “Sell to whom?” please provide First Name, Last Name and email address of the person you want to sell your ticket to
4. Review the Terms of resale and hit “Sell ticket”

2. Batch resale of return tickets (first-come, first-serve)

We will collect all non-personal resell requests in a return ticket resale pool. Tickets put up for resale (no one-to-one offer) will go into a public sale on a first-come, first-served basis. Tickets offered for resale after this date can still be sold on a one-to-one basis until 7 days before the event (see process above).

Collect your wristband at Hotel Al Faro on the Friday and Saturday at the beginning of the holiday. Arrivals after Al Faro check-in days please pick up your festival wristband directly at Ambra Night. Waiting times may occur, especially at the club.

Single Night Tickets will be sold at the door of the respective night, based on capacity and weather conditions.

You can find our terms and conditions here

If you have any questions, please reach out to tickets@sunandbass.net.

For any problems regarding the online purchase, resale, refund and payments of tickets, please contact THETICKETFAIRY: support@theticketfairy.com.